Product designer blending research and UI design to create human-centered digital experiences.
Recommendations
UX / UI Work
• eCommerce web app supporting 1,000+ stores
• Delivered a consistent configuration flow for DEM users
• Reduced staging support workload by 30+ hours weekly
• Concept app for cleaning contractors to manage and reassign their jobs
• Streamlined workflows to reduce manual intervention
• eCommerce web app designed core business needs
• Enabled initiatives saving $8M annually
• Improved stage and de-stage speed by 13%
• Redesigned chat workflow to reduce support load
• Raised automated resolution rate from 4 percent to 8 percent
• Created consistent tagging system for cleaner data
Industrial Design Work
• Senior project for Auburn Industrial Design program
• Honorable mention in IHA Housewares design competition
• Created CAD models & construction documents to translate exhibit concepts into fabrication ready designs
• Example exhibit featured in the National Medal of Honor Museum